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FAQ


How can I find products on your site?

There are at least three ways to find what you're looking for at The WellBeing Store:
  •  Category buttons in main site navigation: Along the left-hand site of our main pages (including the home page) you'll find direct links to our  categories   
  •  From a keyword search: Enter a keyword or keyword phrase in the search field, and get results matching your query
  •  On the site map: Our sitemap provides quick access to nearly all pages on the site. It provides a quick overview of our merchandise categories.
If you are unable to locate an item, please contact our customer service department.  "Contact Us" or "Customer Service."


How do I purchase products safely?

Buying from The WellBeing Store is both easy and secure using PayPal.  For each item of merchandise, there is an "Add to Cart" button. Simply click on it, and your item will be added to your shopping cart. Then continue shopping.

Putting items in your shopping cart does not mean you are making a commitment to purchasing them. After you put something in your cart, you can choose to place the order immediately, or continue shopping.

You can put as many items as you want in your shopping cart. When you're finished and ready to place the order, you can go to your shopping cart by clicking the "View Order" button, sometimes labeled "Proceed to Checkout" or similar.
 
At checkout you will need to register with The WellBeing Store with your name, address and contact information.  To purchase you will need to choose PayPal and agree to the terms and conditions of Paypal and click Submit Order.  You will leave The WellBeing Store website and enter PayPal.   Fill the form out with Credit or Debit Card information and be sure the address included is the bill to address your credit or debit card.
 
Why should I Sign In and Register?
By registering with The WellBeing Store you will be able to add your billing address and shipping address in case they are different locations.  Your account will include your order history.

What if I have problems ordering?

If you have problems ordering online, please call customer service toll-free at 1.800.403.0738 to place your order by phone.


 
How do you calculate taxes?
For information on how we calculate taxes, see Store Policies.